Privacy policy

Last updated: March 17, 2026

At Bath Hatch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following personal information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (securely processed by our payment providers — we do not store full payment details)
  • Browsing data such as IP address, cookies, device information, and pages visited

2. How We Use Your Information

We use your personal information to:

  • Process and ship orders
  • Communicate with customers regarding purchases, updates, or support requests
  • Prevent fraud and secure transactions
  • Improve website performance and user experience
  • Send marketing emails or promotional offers only if you have given your consent

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our messages.

3. Sharing Your Information

We only share personal information with trusted third parties when necessary to operate our business, including:

  • Shopify, our e-commerce platform provider
  • Payment processors
  • Shipping and logistics partners
  • Analytics and marketing service providers

These service providers are required to protect your data and use it only for the services they perform on our behalf.

We do not sell your personal information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality
  • Analyze traffic and store performance
  • Improve user experience
  • Provide personalized offers and advertisements

You can control or disable cookies through your browser settings at any time.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, tax, accounting, or reporting requirements.

6. Your Privacy Rights

Depending on your location (including the United Kingdom, European Economic Area, and certain U.S. states such as California), you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict certain processing
  • Opt out of marketing communications

To exercise these rights, please contact us at:

📧 contact@bathhatch.com

7. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites.

9. Children’s Privacy

Bath Hatch products are designed for family use, but our website and services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised “Last updated” date.